Frequently Asked Questions
Everything you need to know about our professional seaweed-based skincare.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing your tracking number. You can use this number on the carrier's website to monitor your delivery status.
What is your return policy?
We offer a 30-day return policy for products purchased directly from our website. Items must be in their original packaging and accompanied by a return authorization number.
Are Repêchage products suitable for sensitive skin?
Yes, many of our products are formulated with soothing seaweed extracts specifically designed for sensitive skin. We recommend checking the product descriptions for 'Sensitive' or 'Calming' designations.
Do you offer international shipping?
Currently, we ship to most countries worldwide. Shipping rates and delivery times vary by location and will be calculated at checkout.
Are your products cruelty-free?
Repêchage is committed to ethical beauty. We do not test our finished products or ingredients on animals.
How do I know which products are right for my skin type?
We offer a comprehensive online skin analysis tool and detailed category filters to help you select the perfect seaweed-based regimen for your specific skin concerns.